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Privacy Policy

Last updated: October 2, 2025

Mederi Wellness Center  is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mederi.qa or use our wellness services. Please read this policy carefully to understand our views and practices regarding your personal data.


1. Information We Collect

We may collect and process the following types of information:

Personal Information

  • Name, date of birth, contact details (email address, phone number, mailing address)

  • Payment information (handled securely via third-party processors)

Medical Information

  • Health history, allergies, conditions relevant to your treatments

  • Any other medical details you provide for safe and effective care


2. How We Collect Information

  • Directly from you: When you fill out forms, book treatments, or communicate with us.

  • Automatically: Through cookies and analytics tools when you visit our website.


3. How We Use Your Information

We use your information to:

  • Provide, manage, and personalize our wellness services

  • Process payments and send appointment confirmations or reminders

  • Improve our services and website experience

  • Comply with legal and regulatory obligations

  • Communicate important updates and promotional offers (only if you consent)


4. How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

  • Secure servers and encryption

  • Access controls limiting data to authorized personnel only

Please note, however, that no internet or electronic transmission is completely secure.


5. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, IT service providers) under strict confidentiality agreements

  • Healthcare professionals involved in your care (with your consent)

  • Legal authorities when required by law


6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and analyze site traffic. You can manage or disable cookies through your browser settings; however, some site features may not function properly without cookies.


7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of inaccurate or incomplete data

  • Withdraw consent to marketing communications at any time

  • Lodge a complaint with the relevant data protection authority if you believe your rights have been violated

To exercise these rights, please contact us using the details below.


8. Data Retention

We retain your personal and medical information only as long as necessary for the purposes described or to comply with legal requirements. When no longer needed, your data will be securely deleted or anonymized.


9. Children’s Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from minors without parental consent.


10. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will post the updated version on our website with a new “Last updated” date. Please review this page periodically.


11. Contact Us

If you have questions, concerns, or requests regarding your privacy, please contact us:

Email: info@mederi.qa
Phone: +974 33001379
Address: Mederi Wellness Center, Doha, Qatar lagoona mall first floor