

We’ve gathered answers to the most common questions our guests ask, from what to bring to the little details that make your visit seamless. If you don’t find what you’re looking for here, our team will be happy to assist you.
Nothing at all, just yourself. Towels, robes, and all the essentials are provided to make your experience seamless
We recommend comfortable, loose-fitting clothing or sportswear. For massages, you’ll be provided with covers to change into.
Plans change, we understand. Please let us know at least 3 hours before your session if you need to cancel or reschedule.
We currently accept card payments only.
We’re located inside Lagoona Mall, within the Megaformer Studio. Look out for our little touch of green and we’ll guide you from there.
Yes, we recommend booking ahead to secure your preferred time slot. Walk-ins are welcome but subject to availability.
Our therapies are designed to suit a wide range of needs. If you have any medical conditions or special requirements, please let us know when booking so we can tailor your experience safely.
Yes, we have wellness packages and recovery bundles designed for regular clients. Ask our team for details or check our Packages section for more information.
All our products are handmade from scratch, crafted with natural, cruelty-free ingredients to honor your body and mind. Beyond treatments, we also offer candles, therapeutic oils, and perfume oils, wellness pieces you can bring home to extend the Mederi experience.
Yes, Lagoona Mall offers ample parking for your convenience.